Does the thought of doing a program evaluation give you heartburn?


Evaluation doesn’t have to be onerous.  Yes, it probably requires some extra work but, like balancing a checkbook, it is an essential activity for staying on top what’s really going on.  You don’t work as hard as you do to deliver a social or environmental program for the public good to not know how things are REALLY working and how you’re are actually moving the needle.  Things can look great on paper…but are they rolling out as you intend them to?

Every nonprofit or government organization running programs for the public good needs to know they are good stewards of the resources they are given – both for accountability and for expanding the pool of supporters that are fans of your work.  Flying blind is never a good idea – you need information collected systematically so you can make any needed choices to improve a program and/or have solid footing to back up claims of the “good work” you do.

Do any of these sound familiar?

It costs too much, we don’t have the money…

We don’t have time right now – we’re too busy…

We don’t really know how…

We’re a bit concerned about what we might learn…

We don’t want to look bad to our funders…

We know what we’re doing – we’ve always done the program this way and been successful…



We’ve done this a lot so we know how to design and implement evaluations so you get the high quality information you need for making decisions and promoting your work. And…we talk like program people (not academics…) because that’s where we’ve come from.  It’s not enough that we as evaluators understand what the results mean, our job is to make sure you understand your own results in plain English!

There are many ways we can be of assistance, depending on your specific evaluation needs.

We can do the ‘full meal deal‘ – work with you to do everything soup to nuts for the evaluation – plan the evaluation, develop all the data collection tools and processes, collect and analyze the data, and write a report with recommendations.

We also provide ‘a la carte‘ services so you just get the specific support you need – if you are doing an internal evaluation, only want help with pieces of the evaluation process, or want coaching as you work with other evaluators.

Or, we also have a lot of experience providing evaluation training for nonprofit and government agency staff – both in person and via webinar.

Contact Sue Hyatt today to discuss your specific evaluation needs and/or request a proposal from us.  sue [@]

Selected Evaluations


The following is a list of selected program evaluations designed and implemented by Sue Hyatt and her team for a variety of nonprofit organizations and government agencies.


  • American Red Cross – Northern Indiana Red Cross AmeriCorps Program, Ft. Wayne, IN

  • American Red Cross – American Red Cross in New York State, Albany, NY

  • American Red Cross – National Preparedness and Response Corps, Washington, DC (process evaluation)

  • American Red Cross – National Preparedness and Response Corps, Washington, DC (impact evaluation)

  • American Red Cross – Red Cross Corps, Washington, DC


  • Arkansas Children’s Hospital, Home Instruction for Parents of Preschool Youngsters Program (HIPPY), Little Rock, AR

  • Arkansas Literacy Councils, Inc. – Arkansas Reads, Little Rock, AR

  • Boys and Girls Clubs – Neighborhood Afterschool Corps, Wayne County, IN

  • City Year Tulsa – Tulsa, OK (AmeriCorps State program process evaluation)

  • Pfeifer Kiwanis Camp – Alternative Classroom Experience, Little Rock, AR

  • Rogers Public School District – AmeriCorps Family Outreach, Rogers, AR

  • Scott County Partnership – Scott County AmeriCorps, Scottsburg, IN

  • South Arkansas Education Service Cooperative – Future Teacher Initiative, Monticello, AR

  • United Way of Porter County – Porter County Partnership, Valparaiso, IN

  • University of Arkansas Little Rock Children International– Next Move Corps, Little Rock, AR

  • University of Indianapolis – Harmony-Corps, Indianapolis, IN


  • Indiana Department of Health – AmeriCorps Improving Health Throughout Indiana, Indianapolis, IN

  • Mid Delta Community Consortium – Arkansas Rural Development Network AmeriCorps Project, West Helena, AR

  • South Arkansas Education Service Cooperative – Coordinated School Health, Monticello, AR

  • University of Idaho – Idaho Healthcare for Children and Families AmeriCorps, Pocatello, ID

  • USAID, AVSC International Reproductive Health Services Program, Washington, DC


  • Franklin College – Building a Healthy Community, Franklin, IN

  • Indiana State University – Sycamore Service Corps, Terra Haute, IN

  • National Science Foundation – SSEC Service Learning in the Middle School Curriculum, Boulder, CO


  • Department of Justice, Office of Juvenile Justice and Delinquency Prevention (OJJDP) – Youth for Justice Program, Washington, DC

  • National Crime Prevention Council – Teens, Crime and the Community, Washington, DC

  • USAID/West Bank – RUWWAD Youth Empowerment Project, Jerusalem, Israel

  • Arkansas Service Commission – AmeriCorps Promise Fellows, Little Rock, AR


  • American Association for the Advancement of Science (AAAS) – Science, Engineering and Diplomacy (Postdoctoral) Fellowship Program, Washington, DC

  • Habitat for Humanity – Indiana HabiCorps, Indianapolis, IN

  • Legal Aid of Arkansas – Legal Aid for Arkansans, Jonesboro, AR

  • Idaho Department of Labor – Veterans Serving Veterans, Boise, ID

  • Student Conservation Association, Inc. – AmeriCorps Salmon-Challis National Forest Training Center, Challis, ID

  • Metro Volunteers – Volunteers with Impact and Purpose, Denver, CO

  • Spark the Change – Pro Bono Mental Health – Volunteer Generation Fund, Denver, CO

  • Volunteer Florida – Volunteer Generation Fund, Tallahassee, FL

  • William J. Clinton Foundation – Home Energy Affordability Loan Program, Little Rock, AR